Data Protection & GDPR
Last updated: November 5, 2026
West Chester Flood Cleanup Pros runs a U.S. local-services website focused on Chester County, Pennsylvania. If you are in the EU or UK and still use this Site, this page explains your data rights in plain English. For U.S. visitors, also read the Privacy Policy and Privacy Choices.
Roles
- Site operator: controls how the website collects form and call leads.
- Local service provider: the business that receives your lead and may become the controller of your data for scheduling and performing work.
We do not invent provider names on this page. You will be told who is contacting you when they reach out.
Lawful basis (EU/UK framing)
When GDPR applies, we rely mainly on:
- Steps prior to a contract / your request — you asked for a callback or estimate
- Legitimate interests — securing the Site, preventing spam, measuring which pages work (when analytics is on), in ways that do not override your rights
- Consent — for non-essential cookies/analytics when the banner asks for it
Your rights
Depending on where you live, you may be able to:
- Access a copy of personal data we hold from this Site
- Correct inaccurate data
- Delete data we are not required to keep
- Restrict or object to certain processing
- Receive data you provided in a portable format
- Withdraw cookie consent without affecting essential Site operation
- Lodge a complaint with your local supervisory authority
How to make a request
Use the contact form or call the number on this Site. Include the phone number and approximate date you submitted a lead so we can find the record. We will respond within a reasonable time (for GDPR, usually within 30 days).
International transfers
The Site is hosted in the United States. If you contact us from the EU/UK, your information is processed in the U.S. by our host and any lead tools we use.